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OBSERVANCE OF OPEN DOOR POLICY FOR ALL PUBLIC OFFICES

Government of the Punjab, Services & General Administration Department (Cabinet Wing), Deputy Secretary (Cabinet) issued a letter regarding observance of open door policy of all public offices for public dealing and complaint redressal.


Detail of Letter:-

I am directed to refer to the subject cited above and to inform that, the competent authority has directed that all public office holders must observe open door policy of the Government of the Punjab. They are directed to remain accessible to general public during office hours and in addition to it, fix at least two hours designated time between 10:00a.m. to 12:00 noon for public dealing and complaint redressal. It has also been desired that meeting or field visits must not be scheduled in this time bracket.

I am, therefore, directed to request you that all the offices under your
administrative control must ensure implementation of above policy in letter and spirit.


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